Terms & Conditions

1. Who we are

1. 1.1MotoBajar is an online marketplace based in Bangladesh where individuals and shops list motorcycles, cars, parts, riding gear and accessories for sale, and where buyers can find them, contact the seller and post requests for parts they need.
2. 1.2“We”, “us” and “our” mean the MotoBajar team that operates the Service. “You” means any person who visits or uses the Service, whether as a buyer, an individual seller or a shop owner.
3. 1.3To use MotoBajar you must be at least 18 years old, or at least 13 with the permission of a parent or guardian who agrees to these Terms on your behalf. Children under 13 may not use the Service.

2. Our role: a marketplace only

1. 2.1MotoBajar is a venue. We are not a party to any sale, purchase, order or delivery. Every deal is made directly between the buyer and the seller (an individual or a shop).
2. 2.2We never take payment for goods. When you buy a vehicle or an item, you pay the seller directly, in whatever way you agree with them — we do not hold money, process it or pass it on. The only payments we accept are the optional platform fees described in Section 7.
3. 2.3We do not own, inspect, store or deliver the vehicles or products listed on the Service, and we do not guarantee their quality, safety, legality, ownership, price or availability. A “Verified” badge means only that a shop has submitted business documents that our team reviewed; it is not a guarantee about any specific deal.
4. 2.4Prices shown on the Vehicle Prices page are indicative showroom prices collected from public sources; actual prices vary by dealer, colour and time.

3. Your account

1. 3.1You must give accurate information when you register (your real name, a working email address and a Bangladeshi mobile number) and keep it up to date.
2. 3.2Your account is personal. Keep your password secret and do not let anyone else use your account. You are responsible for everything done through it. Tell us immediately if you think someone else has access.
3. 3.3One person may hold one account; a shop owner holds one account with one shop. We may close duplicate accounts.
4. 3.4Your phone number is shown on your ads and requests so that buyers and sellers can contact you. That is how the Service works; if you do not want your number shown, do not post ads or requests.

4. Listing rules (vehicles)

1. 4.1You may only list a vehicle that you own or are legally authorised to sell. You must be able to show the vehicle's papers (registration, tax token, fitness and insurance where applicable) to a buyer on request.
2. 4.2Stolen vehicles, vehicles with forged or tampered documents or engine/chassis numbers, and vehicles you do not have the right to sell are strictly forbidden. We report such cases to law enforcement.
3. 4.3Every ad must be accurate and complete: the real brand, model, year, mileage, condition and papers status, and a real asking price. Use your own, recent photos and videos of the actual vehicle — no stock photos and no photos of a different vehicle.
4. 4.4One vehicle, one ad. Do not post the same vehicle several times or re-post it under a different account. Mark your ad as sold once it is sold; ads expire automatically after 60 days and can be renewed.
5. 4.5Do not ask buyers for advance payments, booking money or “token money” before they have seen the vehicle. Ads that ask for money up-front are removed.

5. Shops and products

1. 5.1A shop must be a genuine business (a showroom, dealer, parts shop or workshop) run by the account holder, with a real name, address and district.
2. 5.2Products must be described accurately, with real photos, a real price and honest stock information. Counterfeit, illegal or unsafe products may not be listed.
3. 5.3When a buyer places an order request, the shop contacts the buyer to confirm it and arranges payment and delivery directly with the buyer. MotoBajar is not responsible for fulfilment, delivery, payment, returns or refunds.
4. 5.4Verification: a shop may submit a trade licence, NID or TIN for review. Our team may grant, refuse or withdraw the Verified badge at its discretion, and the documents you submit are kept private.

6. Prohibited content and conduct

You may not use MotoBajar to:

1. 6.1post anything false, misleading, deceptive or intended to scam another user;
2. 6.2post content that is illegal in Bangladesh, obscene, hateful, threatening, harassing or that violates another person's rights, including copyright and privacy;
3. 6.3sell anything other than vehicles, vehicle parts, riding gear and accessories — no weapons, drugs, animals, services unrelated to vehicles or anything else prohibited by law;
4. 6.4send spam, unsolicited advertising or repeated messages, or harvest other users' phone numbers or data;
5. 6.5impersonate any person, shop or the MotoBajar team, or misuse the Verified badge;
6. 6.6use bots, scrapers or automated tools on the Service, or attempt to interfere with its security or operation;
7. 6.7create multiple accounts to evade a ban, a hold or a fee.

7. Fees and payments to MotoBajar

1. 7.1Browsing, contacting sellers, ordering from shops and posting requests are free.
2. 7.2We offer optional paid features: boosting an ad or a product, Shop Pro and own-domain website plans, and the Verified badge review. Current prices are shown on your billing page before you pay.
3. 7.3We may introduce a fee to publish a vehicle ad. If we do, the amount and who pays it (individuals, shops or both) will be shown clearly on the billing page before your ad goes live; ads posted while no fee applies remain free.
4. 7.4Payments to MotoBajar are made by bKash to the number shown on the billing page. You submit the transaction ID and our team confirms it, usually within one working day, after which the purchased feature is applied to your account.
5. 7.5Fees are non-refundable once the feature has been applied, except where required by law or where we were unable to provide the feature at all. A boost or plan does not guarantee sales or a particular number of views. If an ad is removed for breaking these Terms, any fee paid for it is not refunded.

8. Reviews and user content

1. 8.1You keep ownership of the ads, photos, videos, reviews, messages and other content you post. By posting it you give MotoBajar a free, worldwide licence to store, display, reproduce and promote that content on the Service and in MotoBajar's own social media and marketing (for example, sharing your public ad in a Facebook group), for as long as it is on the Service.
2. 8.2Reviews must be honest and based on your own experience with the shop or product. Fake, paid or retaliatory reviews, and reviews of your own shop, are prohibited and will be removed.
3. 8.3You are responsible for what you post. Do not post content you do not have the right to share, and do not post other people's personal details.
4. 8.4We may edit, hide or remove any content that breaks these Terms or that we reasonably believe is harmful, without notice.

9. Reports, blocks, moderation and holds

1. 9.1Any user can report an ad, product, user or conversation, and can block another user to stop messages in both directions. Reports go to our team; we do not tell the reported person who reported them.
2. 9.2New ads may be checked automatically and by our team. An ad that looks risky — for example, a price far below the market, a request for advance payment or the same vehicle posted by different sellers — may be held for review before it is shown publicly. We aim to review held ads within one working day.
3. 9.3We may remove or reject ads, limit an account's features (for example, the number of ads it can post) or suspend an account while we investigate a report or a suspected scam, at our reasonable discretion.
4. 9.4If we remove your content or restrict your account you can contact us (Section 15) to ask why and to appeal.

10. Buying and selling safely

1. 10.1Always inspect the vehicle and its original papers in person before paying, meet in safe public places, and check the engine and chassis numbers against the registration.
2. 10.2Never pay a deposit, advance or “booking money” to a seller you have not met, and never send money to anyone who contacts you claiming to be MotoBajar staff — we never ask users for payment outside the billing page.
3. 10.3Ownership transfer with the Bangladesh Road Transport Authority (BRTA) and any tax, registration or insurance obligations are the responsibility of the buyer and seller.

11. Limitation of liability

1. 11.1The Service is provided “as is” and “as available”. We do not promise that it will be uninterrupted, error-free or that any listing is accurate, and we may change or discontinue any part of it at any time.
2. 11.2To the fullest extent permitted by the laws of Bangladesh, MotoBajar and its team are not liable for any loss or damage arising from a deal between users, from content posted by users, from a user's reliance on a listing, a price or a Verified badge, or from any unauthorised access to your account — including loss of money, vehicles, goods, data or profits.
3. 11.3Where liability cannot be excluded, our total liability to you for all claims in any twelve-month period is limited to the platform fees you paid to MotoBajar during that period, or BDT 1,000 if you paid none.
4. 11.4You agree to compensate MotoBajar for any claim, loss or cost (including reasonable legal fees) arising from your breach of these Terms or from content you post.

12. Termination

1. 12.1You can delete your account at any time from the account deletion page. Deletion is permanent and removes your ads, photos, videos, messages and other data as described in the Privacy Policy.
2. 12.2We may suspend or close your account, and remove your content, if you break these Terms, if the law requires it, or if we reasonably believe your account is being used to harm other users. Where practical we will tell you why.
3. 12.3Sections 2, 8, 11 and 14 survive the end of your account.

13. Changes to these Terms

1. 13.1We may update these Terms as the Service grows. The date at the top shows the latest version. For important changes we will post a notice on the Service or notify you in the app. Continuing to use MotoBajar after a change means you accept the updated Terms.

14. Governing law and disputes

1. 14.1These Terms are governed by the laws of the People's Republic of Bangladesh.
2. 14.2If a dispute arises, please contact us first — most problems can be solved by talking. Any dispute that cannot be resolved this way is subject to the exclusive jurisdiction of the competent courts of Bangladesh.
3. 14.3Nothing in these Terms limits any right you have as a consumer under the Consumer Rights Protection Act, 2009 or under any other law of Bangladesh that cannot be excluded by agreement.

15. Contact

Questions about these Terms: message us from your account. Or WhatsApp the support team: 01728282355.